EMPLOYMENT

Since 1991 Great Lakes Schooner Company enjoys the reputation as a tourism industry leader in innovative product and customer service. GLSC is a corporate charter company which also operates educational programs and day sails. It owns and operates the tall ships Challenge, a 96 foot, three-masted schooner, Kajama, a 165' three-masted gaff-rigged schooner and Obsession III a 78’Motor Yacht. It also operates the Empress of Canada.

We have full and part time positions available from May to September for individuals with a excellent work ethic, enthusiastic personality and a strong sense of what giving excellent customer service entails.

To apply for any of the positions below please email us at jobs@greatlakesschooner.com. No telephone enquiries please.

The following positions are available:

Assistant Cruise Coordinator (Office)
(Full time summer)
Responsibilities and Duties:
• Monitor, maintain, and communicate with clients regarding cruise details
• Dealing with catering staff about preparation of menus and themes
• Maintaining cruise accounts receivables and payables (Excel, Word, ACT all helpful)
Qualifications:
• Must have at least 2 years experience in hospitality/tourism program
• Must have strong computer skills, working knowledge of accounting, and communication skills, and ability to up sell
• Must have superior organizational and telephone skills and knowledge of food and beverage is a plus

Food and Beverage Supervisors
(Full time summer)
Responsibilities and Duties:
• Manage, oversea and help train employees
• Supervise the day to day operations of bar and catering. This includes inventory, ordering and opening and closing of daily accounts.
• Customer service Management – directly trouble shooting problem areas and ensuring customer satisfaction.
Qualifications:
• Must have extensive food and beverage experience
• Must have strong people and problem solving skills, and customer service experience
• Must be able to work independently and a fast leaner.

Cooks
(Full time summer)
Responsibilities and Duties:
• Prepare meals for private cruises 40 – 489 people as well as limited menu for public daytours.
• Keep inventory and receive deliveries
• Maintain kitchen to health board standards.
Qualifications:
• Must have at least 3 years education or practical food experience
• Must have knowledge of Toronto’s food preparation standards
• Must be able to work independently in a busy environment
• Must have a professional appearance and some customer service experience.

Dock Staff
(Full time summer)
Responsibilities and Duties;
• Ticket sales to groups and individuals walking along the harbour
• Aid in the preparation and implementation of daily activities, such as merchandise sales
• Additional hours maybe available for food service and catering duties.
Qualifications:
• Strong people skills and able to work outside in a team environment
• Great for 1st year students who have a willingness to move up within the company over the following years

Bartender/Server

(Full time summer)

Responsibilities and Duties:

• Daily set up and break down procedures

• Cocktail service and bussing onboard

• Maintaining inventory

• Table service during dinner

• Bottle service on certain cruise

• Providing excellent customer service

Qualifications:

• Strong people skills and able to work in a team

• Smart serve certified

• Efficient cash handling

• Professional appearance

• Some prior knowledge of drinks including basic cocktails 

Deckhands

(Full time summer)

Responsibilities and Duties:

• Maintenance of Traditional Sailing Ships under the captains supervision

• Help caterers set up and tear down food stations

• Sailing the ship during day and evening functions

• Assist in teaching during May/June to Sail through Time Education program

• Ensuring excellent customer service and product quality is always provided.

Qualifications:

• Strong people skills and able to work in a team atmosphere

• Sailing experience is a plus

• Food and beverage experience needed

• Keen interest in sailing

Photographer

(Full time summer)

Responsibilities and duties:

• Take photos of guests boarding our public day tours

• Welcome and greet guests, answer questions regarding the vessel and the tour.

• Print photos below deck and sell pictures to the guests on board

• Assist other crew members with food service, cruise preparation if there is time

Qualifications:

• Keen interest and prior photography experience (school or practical)

• Good customer service skills

• Outgoing confident personality

• Comfortable in talking to groups of people.

• Some sales experience a plus

• Must enjoying working outdoors

Captain

(Full time summer)

Responsibilities and Duties:

• Vessel Handling

• Crew management

• Overseeing all sailing aspects of the vessel.

• Vessel maintenance

• Delivering high levels of customer service

• Ensuring passenger safety and experience is the number 1 priority

Qualifications:

• Captain ticket over 60 tons

• Traditional sail rig experience

• Positive attitude

• Experience dealing with the general public

• Practical understanding of vessel systems.

First Mate

(Full time summer)

Responsibilities and Duties:

• Vessels handling

• Crew Management

• Vessel Maintenance

• Delivering high levels of customer service

• Assisting the captain

• Day to day ship operations

Qualifications:

• Mate over 60 tons certificate

• Traditional Rig sailing experience

• Practical understanding of vessel systems

• Positive attitude

• Experience dealing with the general public

Engineer / Deckhand

(Full time summer)

• Responsibilities and Duties:

• Responsibly for regular engine checks throughout each cruise

• Maintaining a clean and safe engine room

• Maintaining  a traditional sailing ship under captains supervision

• Sailing the ships during day and night charters. 

• Assisting caterers with set up and tear down duties.

• Maintaining a clean vessel

• Delivery of excellent customer service

Qualifications:

• SVMO license (Small Vessel Machinery Operator)

• Strong people skills and able to work under pressure

• Sailing experience is a plus