TORONTO CRUISE CAREERS
Since 1991 Great Lakes Schooner Company enjoys the reputation as a tourism industry leader in innovative product and customer service. GLSC is a corporate charter company which also operates educational programs and day sails. It owns and operates the tall ships Challenge, a 96 foot, three-masted schooner, Kajama, a 165' three-masted gaff-rigged schooner and Obsession III a 78’Motor Yacht.
We have full and part time positions available from May to September for individuals with a excellent work ethic, enthusiastic personality and a strong sense of what giving excellent customer service entails.
To apply for any of the positions below please email us at jobs@greatlakesschooner.com. No telephone enquiries please.
The following positions are available:
Assistant Cruise Coordinator (Office)
(Full time summer)
Responsibilities and Duties:
• Monitor, maintain, and communicate with clients regarding cruise details
• Dealing with catering staff about preparation of menus and themes
• Maintaining cruise accounts receivables and payables (Excel, Word, ACT all helpful)
Qualifications:
• Must have at least 2 years experience in hospitality/tourism program
• Must have strong computer skills, working knowledge of accounting, and communication skills, and ability to up sell
• Must have superior organizational and telephone skills and knowledge of food and beverage is a plus
Food and Beverage Supervisors
(Full time summer)
Responsibilities and Duties:
• Manage, oversee and help train employees
• Supervise the day to day operations of bar and catering. This includes inventory, ordering and opening and closing of daily accounts.
• Customer service Management – directly trouble shooting problem areas and ensuring customer satisfaction.
Qualifications:
• Must have extensive food and beverage experience
• Must have strong people and problem solving skills, and customer service experience
• Must be able to work independently and a fast leaner.
Cooks
(Full time summer)
Responsibilities and Duties:
• Prepare meals for private cruises 40 – 225 people as well as limited menu for public daytours.
• Keep inventory and receive deliveries
• Maintain kitchen to health board standards.
Qualifications:
• Must have at least 3 years education or practical food experience
• Must have knowledge of Toronto’s food preparation standards
• Must be able to work independently in a busy environment
• Must have a professional appearance and some customer service experience.
Dock Staff
(Full time summer)
Responsibilities and Duties:
• Ticket sales to groups and individuals walking along the harbour
• Aid in the preparation and implementation of daily activities, such as merchandise sales
• Additional hours maybe available for food service and catering duties.
Qualifications:
• Strong people skills and able to work outside in a team environment
• Great for 1st year students who have a willingness to move up within the company over the following years
Bartender/Server
(Full time summer)
Responsibilities and Duties:
• Daily set up and break down procedures
• Cocktail service and bussing onboard
• Maintaining inventory
• Table service during dinner
• Bottle service on certain cruise
• Providing excellent customer service
Qualifications:
• Strong people skills and able to work in a team
• Smart serve certified
• Efficient cash handling
• Professional appearance
• Some prior knowledge of drinks including basic cocktails
Deckhands
(Full time summer)
Responsibilities and Duties:
• Maintenance of Traditional Sailing Ships under the captains supervision
• Help caterers set up and tear down food stations
• Sailing the ship during day and evening functions
• Assist in teaching during May/June to Sail through Time Education program
• Ensuring excellent customer service and product quality is always provided.
Qualifications:
• Strong people skills and able to work in a team atmosphere
• Sailing experience is a plus
• Food and beverage experience needed
• Keen interest in sailing
Photographer
(Full time summer)
Responsibilities and Duties:
• Take photos of guests boarding our public day tours
• Welcome and greet guests, answer questions regarding the vessel and the tour.
• Print photos below deck and sell pictures to the guests on board
• Assist other crew members with food service, cruise preparation if there is time
Qualifications:
• Keen interest and prior photography experience (school or practical)
• Good customer service skills
• Outgoing confident personality
• Comfortable in talking to groups of people.
• Some sales experience a plus
• Must enjoying working outdoors
Captain
(Full time summer)
Responsibilities and Duties:
• Vessel Handling
• Crew management
• Overseeing all sailing aspects of the vessel.
• Vessel maintenance
• Delivering high levels of customer service
• Ensuring passenger safety and experience is the number 1 priority
Qualifications:
• Captain ticket over 60 tons
• Traditional sail rig experience
• Positive attitude
• Experience dealing with the general public
• Practical understanding of vessel systems.
First Mate
(Full time summer)
Responsibilities and Duties:
• Vessels handling
• Crew Management
• Vessel Maintenance
• Delivering high levels of customer service
• Assisting the captain
• Day to day ship operations
Qualifications:
• Mate over 60 tons certificate
• Traditional Rig sailing experience
• Practical understanding of vessel systems
• Positive attitude
• Experience dealing with the general public
Engineer / Deckhand
(Full time summer)
Responsibilities and Duties:
• Responsibly for regular engine checks throughout each cruise
• Maintaining a clean and safe engine room
• Maintaining a traditional sailing ship under captains supervision
• Sailing the ships during day and night charters.
• Assisting caterers with set up and tear down duties.
• Maintaining a clean vessel
• Delivery of excellent customer service
Qualifications:
• SVMO license (Small Vessel Machinery Operator)
• Strong people skills and able to work under pressure
• Sailing experience is a plus
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